You will receive an email confirmation once your order has been successfully placed, it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Orders can take up to 3 business days to be processed and shipped, in extreme situations when we are not able to ship your order in 3 days, you will be contacted by email. Once your order is shipped you will receive a shipping confirmation email with your tracking information.
We currently ship from Budapest, Hungary to almost any country in the world. We ship with UPS express/Fedex in Europe and to the US, but also other options are possible options for international shipping if needed.
You will receive an exact shipping cost related to your shipping address in our quote, but usually the costs are in the following price range:
Europe and U.K. - Fedex/UPS express EU (2-3 days) - € 30
U.S. and Canada - Fedex/UPS express USA (3-5 days) - € 40
Other international location - select Other option
Please make sure that additional customs fees and taxes can be applicable in case you order from outside the EU.
For buyers inside the EU who have a valid VAT number no VAT will be applicable.
For buyers based in Hungary, regular 27% VAT will be applicable.
Returns on eligible items are accepted within 30 days of order date. Items must be returned in their original packaging. To return an item, please contact us at email@example.com.
Any item returned after 40 days from the order date is not eligible for refund.
Receiving a Refund
A refund will be issued once we have received your returned items. Any items that are damaged when we receive them are not eligible for refund. Refunds do not include any shipping or handling charges, except in the case of faulty or damaged items.
If you have any questions about these Shipping Terms or Return Policy, please contact us at firstname.lastname@example.org